845-563-3111 [email protected]

Our Teams

New Windsor Emergency Medical Services has teams of experts that are fully trained and capable of helping you through times of crisis and standing on-call for your events. Learn more about us below.

Staffed and Ready to Serve the

New Windsor & Cornwall Communities

New Windsor Emergency Medical Services is normally the first emergency team to arrive at the scene of medical and rescue situations in the New Windsor & Cornwall areas. Our dedicated team of first responders are trained in a variety of areas, ready to standby or to assist you in those critical moments. To better assist you, we have both a Special Operations team and a Paramedic division dedicated to your particular needs.  

NWEMS Special Operations Team

The Special Operations Team is made up of specially trained EMS personnel who operate out of a mobile incident command trailer. In addition to housing equipment, the trailer acts as a mass casualty incident response center and a “medical rehab” center for extended duration incidents.

The mission of the Special Operations Team is to provide advanced mass casualty incident management and medical care to victims of natural or man-made disasters. The Team also provides medical coverage at large-scale community events, such as parades and any situation where a large number of people have gathered.

Our Pledge
  • To provide efficient and effective medical care and emergency management skill and technologies in a planned and measured response.
  • To conduct all EMS management and medical care operations in a professional, ethical and understanding manner to protect the dignity of any victims and the local response communities they may serve during such missions.
  • To maintain their skills and abilities in providing medical care, multi-casualty incident management and training commensurate to any mission that may be established now or in the future requiring deployments to natural or man-made disasters with displaced or injured victims, hazardous materials incidents with injured victims of weapons of mass destruction, or such other incidents that are beyond the capabilities of local emergency services.

Paramedic Division

New Windsor Ambulance now staffs nine full-time paramedics and fifteen part-time paramedics. This ensures the residents of New Windsor the professional level of care they deserve.

Paramedics have two years of college-level education in pre-hospital care. They perform all the skills performed by an EMT-basic. In addition, they perform advanced airway management, obtain electrocardiographs (ECGs), introduce intravenous lines and administer numerous emergency medications. A paramedic assesses ECG tracings and defibrillates. They have extensive training in patient assessment and are exposed to a variety of clinical experiences during training.

We have assembled a wonderful and highly trained team of volunteers, EMTs and paramedics. We strive to be the best at what we do, and we know we can accomplish anything with the continued support of the residents of the Town of New Windsor, Town of Cornwall & Village of Cornwall-On-Hudson and the local governments we work with!


Volunteers On Staff


On the scene in most situations



If you have any questions, comments, or suggestions about our services, please contact us at (845) 563-3111 or fill out the contact form below.

555 Union Ave
New Windsor, NY 12553

Contact Us

General Inquiries
(845) 563-3111

(855) 316-8128

Chief Michael Bigg
[email protected]

Captain John Seymour
[email protected]

President Tom Kotzias
[email protected]

Emergency Contact


(845) 565-3320

For Non-Emergency & General Questions

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PLEASE NOTE: If you are having an emergency, please do not fill out the form. Instead, call one of the emergency numbers listed above.